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Paper 07 · Indian coaching market · 2026

The Credential Inflation Trap

How India's executive coaching market is failing its clients.


15 min read Credential Inflation
Abstract

India's executive coaching market has expanded dramatically in the last decade — and the credentials that once distinguished serious coaches from incidental ones have multiplied faster than the practitioners themselves. The paper diagnoses the structural failure this expansion has produced: credential inflation. New certifications proliferate. Each one is sold as the next mark of credibility. None of them, taken in isolation, is any longer a reliable signal of working competence.

Senior Indian leaders buying coaching in good faith inherit the cost. They cannot tell, from the credentials on the coach's profile alone, whether they are about to engage a working practitioner or someone who has accumulated certifications faster than coaching hours. The paper documents three patterns of failure that follow from this asymmetry — surface-level engagements that close without measurable change, mismatched-instrument deployments where coaching is applied to problems it cannot move, and the quiet erosion of trust in the coaching profession overall.

The remedy is not more credentials. It is the redesign of the market signal. The paper proposes three structural shifts — outcome-based scorecards exposed to buyers, peer-reviewed practitioner registries with case-study evidence, and a renewed academic discipline that demands published research from coaches who claim methodology. The shifts are uncomfortable for the industry. They are necessary for the clients.

Key contributions

What this paper adds.

01

Names the phenomenon — Credential Inflation.

Defines it formally. Traces its origin to the certification industry's economic incentives. Shows how it compounds over time.

02

Documents three failure patterns.

Surface-engagement failure. Mismatched-instrument failure. Trust-erosion failure. Each pattern is illustrated with anonymised case data.

03

Proposes three structural remedies.

Outcome-based scorecards. Peer-reviewed practitioner registries. Renewed academic discipline. Each remedy is argued for and tested against industry counter-arguments.

Citation

Cite this paper.

Sudhakar Reddy, G. (2026). THE CREDENTIAL INFLATION TRAP: How India's Executive Coaching Market Is Failing Its Clients. Zenodo. DOI: 10.5281/zenodo.18796450

Read the full paper on Zenodo Open access · CC-BY · Permanent DOI

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